Contact & Callback Service
Callback Service
NEW: LIFE CHAT & CALLBACK SERVICE
We are setting new standards with our international Sales & Support Team: Our professionals can now be reached even faster by Life Chat and Video-Call!
First-class advice – a matter of course at Carplounge!
DEPARTMENT PRESELECTION
The pre-selection of the department in the callback form helps us to forward your enquiry directly to the right department.
SALES
| Product advice, payment options & technical questions
AFTERSALES
| Questions about a current order, delivery time & shipment
SERVICE
| Upgrades, repair, collection, processing status
OFFICE
| Other, Industry, Cooperation, Job & Team
PRODUCT ADVISE & SUPPORT
Before buying: product advice, payment options & technical questions, Our Carplounge expert team can advise you with the selection and configuration of our products, which are perfectly adapted to your individual needs.
Product support: technical questions, Need help or just looking for practical tips and tricks – From now on our team also supports you via live chat!
AFTERSALES & SERVICE
Aftersales: Questions regarding a current order, payments, delivery times & shipping of your order ? Our aftersales team will help you with any questions
Service department: Not only during the warranty period of up to 36 months are we there for our customers. Whether it’s upgrades, repairs, pick-ups or questions about processing status – our service technicians will take care of it and keep you and your Carplounge products up to date.
With a rate of over 95%, our experts are able to solve most problems directly over the phone. Should something be defective, we have our free EU-wide pick-up service! We organise the shipping, a quick and uncomplicated handling, as well as the return shipment free of charge within the warranty period!
Additional: Industry, cooperation, job & team enquiries will be forwarded to the appropriate department for a quick & expert response.
The pre-selection of the relevant department in the callback form will help us to forward your question directly to the right department.
Explore Our Different Range of Products
